Patient Information

2 Week Wait (2ww) Referral

Your Urgent Referral Explained   WHY HAVE I BEEN REFERRED URGENTLY TO THE HOSPITAL?  Your GP has arranged for you to see a hospital doctor (specialist) within two weeks – ... [continue] 2 Week Wait (2ww) Referral

Access to Medical Records

Your medical records are confidential. The practice is registered and complies with the Data Protection Act 2018. Any request for access to notes by a patient, a patient’s representative or ... [continue] Access to Medical Records

Accessible Information Standard

Accessible Information Standard The purpose of the Accessible Information Standard is to make sure that individuals who have a disability, impairment or sensory loss can get information in the most ... [continue] Accessible Information Standard

Bereavement Pack

We have produced this guide to help you through the immediate practical matters, and also to provide you with other information which you may find useful in the coming weeks. ... [continue] Bereavement Pack

Carers

Do You Look After Someone? A carer is someone who, without payment, provides help to a relative or friend who could not manage otherwise due to illness, disability, frailty, mental ... [continue] Carers

CPCS Pharmacy Referral Scheme

Pharmacy Consultations (CPCS) A consultation with a GP isn’t always the best option for you, sometimes a community pharmacist is who you need to see. The Community Pharmacy Consultation Service ... [continue] CPCS Pharmacy Referral Scheme

Did Not Attend

Did Not Attend Appointment (DNAs) There are approximately 10% of DNAs ‘did not attends’ per month, i.e. the patient does not turn up for the appointment and does not contact ... [continue] Did Not Attend

How To Book Online

Please read the below instructions on how to book an online appointment. This guide will show you step by step on how to follow the SMS link to book appointments ... [continue] How To Book Online

Infection Control Statement

Leeds City Medical Practice and Parkside Surgery Infection Control Statement We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We ... [continue] Infection Control Statement

Local Hospitals

Contacts for local hospitals: HOSPITAL NAME HOSPITAL ADDRESS 1 BUPA Roundhay Hall Jackson Avenue Leeds LS8 1NT Tel: 0113 269 3939 Tel: 0800 915 6158 2 BUPA Methley Park Methley ... [continue] Local Hospitals

Local Pharmacies

List of local Pharmacies. PHARMACY PHARMACY ADDRESS PHARMACY CONTACT NUMBER AL-Shafa 2-3 Hill Side Buildings LS11 6AY 0113 270 7722 Al-Shafa 267 Dewsbury Road LS11 5HZ 0113 276 2954 Beeston ... [continue] Local Pharmacies

Long Term Conditions

NHS England’s work on improving services for people with long term conditions. Including information on specific service improvement areas.

Modern General Practice

Modern General Practice You may have noticed some changes in how we respond to your calls and queries. In order to make access more equitable regardless of whether you contact ... [continue] Modern General Practice

Ordering Medication

How can I order my medication? Online (using SystmOnline) via a PC, tablet or mobile phone (a friend or relative can sign up for this on your behalf by you ... [continue] Ordering Medication

Patient Confidentiality

Confidentiality is very important to us. You can be sure that anything you discuss with any member of this practice – doctor, nurse or receptionist – will stay confidential. Although ... [continue] Patient Confidentiality

Patient Welfare Checks

Patient Welfare Checks The Medical Practice is not able to undertake welfare checks on behalf of third parties who have concerns about patients due to being unable to make contact ... [continue] Patient Welfare Checks

Practice Charter

PRACTICE CHARTER – by joining our practice you are agreeing to the charter. Our aim is to ….. Give you our very best possible care at all Involve you as ... [continue] Practice Charter

Privacy Notice

Privacy Notice for General Practice – How we use your personal information Click the link to open the full document – LCMP Privacy Notice June 2023 LCMP Privacy Notice June 2021 LCMP ... [continue] Privacy Notice

Registering

New Registrations Welcome! Have you checked you live within our boundary? Our practice area is shown on the map to the right. Please click on the map and enter your ... [continue] Registering

Signposting

Signposting is designed to connect patients more directly with the most appropriate source of help or advice; this may include services in the community as well as within the Practice. All ... [continue] Signposting

Suggestions and Complaints

The Business Manager, Guy Ovenden or any member of staff will be happy to listen to any suggestions or comments that you may have in order to help us give ... [continue] Suggestions and Complaints

Telephone Triage & Advice

Our doctors conduct telephone consultations. Each day we offer a doctor telephone triage system to ensure patients who are ill and need to speak to a doctor that day can ... [continue] Telephone Triage & Advice

Test Results

We receive test results (e.g. bloods, urine and x-ray results) from the Leeds Teaching Hospitals NHS Trust daily, via a secure electronic link. The doctors normally review these results before ... [continue] Test Results

Update Contact Details

If these details are incorrect or out of date, complete the following form to update your GP surgery.

Useful Contact Numbers

Carers Leeds 0113 380 4300 Child Line 0800 1111 Crisis (SPA) 0800 183 1485 Disability Living Allowance Helpline 0800 121 4600 Domestic Abuse Helpline 0808 200 0247 Drug & Alcohol ... [continue] Useful Contact Numbers

Violent or Abusive Behaviour

Any threatening, abusive, or violent behaviour against any of our staff or patients is taken very seriously. Very rarely there are incidents of rudeness or abuse to members of the ... [continue] Violent or Abusive Behaviour

Walk-In Blood Clinics

You may be asked to attend the hospital for a blood test and visit a phlebotomist. Details of the main locations for this are listed below.   LGI – LS1 ... [continue] Walk-In Blood Clinics

Walk-In X-Ray

The radiology department has a walk in service for adult patients (aged 16 and over) who have been referred for an X-ray by their GP. Alternatively call 0113 733 4974.  ... [continue] Walk-In X-Ray

Your Health Records

Overview of sharing healthcare records in Leeds Healthcare organisations across Leeds are working together to further improve health and social care across the city. Health and care professionals have a ... [continue] Your Health Records

Date published: 8 October 2014
Date last updated: 1 August 2023