Suggestions and Complaints

The Business Manager, Guy Ovenden or any member of staff will be happy to listen to any suggestions or comments that you may have in order to help us give you a better service.

If you would like to make a complaint or give us a compliment or you have any suggestions or feedback for us regarding our service or the surgery, please contact Rosa Tandoh (by calling the main number 0113 467 7500 or by email – bhmp@nhs.net or by post).  Should you have a complaint every effort will be made to answer your concerns as soon as possible.  To view our complaints procedure leaflet, please click here.

If you feel that you cannot raise your complaint with us you can also get help from Leeds North & South Commissioning Group 2180 Century Way, Thorpe Park, Leeds  LS15 8ZB or from  NHS England PO Box 16738, Redditch B97 9PT  Tele:0300 3112233.

Date published: 10 October 2014
Date last updated: 7 November 2023