We take seriously any threatening, abusive, or violent behaviour against any of our staff or patients.
Very rarely there are incidents of rudeness or abuse to members of the practice. If a patient is violent, abusive or rude, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
Police assistance will always be requested if a violent incident occurs.
We ask for your co-operation in making sure that this surgery remains a safe and pleasant environment for both staff and patients.