All clinical time is strictly by appointment only.
If you feel that your problem cannot wait until the next available appointment offered to you and you feel it is urgent, please let the reception team know. Requests for urgent appointments will be dealt with by the On-Call Doctor each day. For those with an urgent need, the Doctor will ring you back to make an assessment and either provide you with advice; a prescription or arrange an appointment for that day at the surgery.
We try to make sure that you see the doctor of your choice but if he or she is not available we may suggest that you see another doctor. In some circumstances, requesting an appointment with a particular doctor may result in you having to wait longer for an appointment.
Your appointment is 10 minutes long and for one person only. If you think you will need longer than this because of multiple problems or the need to use a translator please let the receptionist know this when you book your appointment.
If you no longer need your appointment or you are unable to attend, please telephone the surgery so that we are able to offer the appointment to someone else. Anyone arriving late for their appointment may be asked to rearrange their appointment for a future date.
If you are over the age of 75 and have not seen a doctor or nurse for 12 months, or if you are aged 16 -75 and have not seen a doctor or nurse for 3 years, we are happy to see you for a Well-Person check. Please call a dedicated member of our Patient Care Team for more information.
